Privacy Policy

Introduction

Echelon (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.echelon.nyc] (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you register on the Site, make a purchase, sign up for our newsletter, or contact us. This information may include your name, email address, phone number, billing information, and any other details you choose to provide.

Non-Personal Information: We may also collect non-personal information automatically when you access the Site. This may include your IP address, browser type, operating system, access times, and the pages you have viewed before and after accessing the Site.

Use of Your Information

We use the information we collect from you in the following ways:

To operate and maintain the Site
To enhance your experience on the Site
To process transactions and send you related information such as purchase confirmations and invoices
To send updates, marketing communications, and other information that may be of interest to you
To respond to your questions and provide customer support
To monitor and analyze usage trends to improve the Site and services

Sharing of Your Information

We may share your information in the following situations:

With service providers who perform services on our behalf, such as payment processors and email service providers
In response to legal requests such as a subpoena or court order
To protect our rights or the rights of others
With your consent or at your direction

Security of Your Information

We use administrative, technical, and physical measures to safeguard your personal information. However, please be aware that no security measure is perfect, and we cannot guarantee the absolute security of your information.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review their privacy policies before engaging with these sites.

Your Choices

You may update your account information or opt out of marketing communications from us at any time by contacting us at innovate@echelon.nyc.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

innovate@echelon.nyc Phone Icon

(929) 822-5795

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